SizeShot — Support

Take a photo now, measure it later.

Questions or problems? Write to support@sizeshot.app. Please include your iPhone model and, if you can, a screenshot.

Which iPhones can take photos?

Taking photos needs LiDAR: iPhone 12 Pro, iPhone 12 Pro Max, or a later Pro or Pro Max model. Any iPhone with iOS 18 can open and measure photos taken with SizeShot. Tap Open and pick the photo.

How do I get accurate results?

In our tests, lengths were within about 1–2% when photos were taken from 70 cm or more.

What does ⚠ mean?

LiDAR couldn't read that spot, or it looks like a shiny surface, so the value is shown with ≈ and can't be trusted. If the spot was closer than 70 cm, retake the photo from farther away.

Someone sent me a photo, but it won't open

Chat apps and email usually re-compress photos and remove the distances. Ask them to send it with Send via AirDrop or Files in SizeShot's share menu. Photos edited (rotated or cropped) in the Photos app can't be measured either; open the original.

Centimeters or inches?

Choose Units in the ⋯ menu on the photo list.

Where are my photos stored?

Inside the app on your iPhone. With Also Save Shots to Photos on, a copy with its distances also goes to the Photos app, so you can reopen it later with Open. Deleting the app deletes the in-app photos. See the privacy policy.